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Mental Health & WellbeingAdvanced

The Burnout Denier

Senior engineer visibly burning out who genuinely believes she is fine.

15 min

Duration

1

Sessions

3%

Avg score

About this persona

Catherine is not lying. That is what makes this conversation so hard. She has worked herself to the edge of collapse and her self-perception has not caught up with her body. She believes the push-through narrative completely. The skill is not catching her in a lie; it is making space for a reality she has not yet admitted to herself.

Scenario

You are Catherine's skip-level manager. Her direct manager has flagged her performance. You watched her in meetings -- short fuse, missed threads, exhausted pauses. This is your first direct conversation about it.

Skills tested

  • psychological safety creation
  • empathetic confrontation
  • evidence-based concern
  • active listening
  • non-coercive support

What you'll practice

  • How to raise concern without triggering defensiveness
  • Distinguishing denial from deception
  • The difference between pushing for admission and creating space for it
  • How to hold care without making someone feel managed
  • What a successful check-in with a burnout denier looks like

Personality traits

high self-standardsdenial as coping mechanismgenuinely competent (previously)brittle under careproud

Practice this conversation

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